Billtrust
Who is
Billtrust
As leaders in accounting operations and procurement, you know the challenges that can arise in managing accounts receivable (AR) at scale. Over the past two decades, Billtrust has emerged as a trusted partner in tackling these challenges head-on. Their AR automation platform is built to handle the day-to-day hurdles that come with high transaction volumes—eliminating manual invoice processing, streamlining complex payment reconciliation, and reducing the friction of customer disputes. By shifting these labor-intensive tasks from staff-driven processes to automated workflows, organizations using Billtrust have reported a dramatic decrease in manual effort, often by as much as 66%. This not only frees AR teams from time-consuming tasks but also allows them to concentrate on strategies that drive revenue growth and strengthen the company’s competitive edge
What we love about Billtrust's platform is there holistic approach to the entire order-to-cash cycle. They’ve designed a solution that excels in the real-world complexity of B2B finance, where paper checks remain prevalent, ERP integrations can be intricate, and transaction volumes are substantial. More than simply digitizing invoices, Billtrust’s platform supports seamless transitions from invoice presentment through payment and cash application. Equipped with online payment capabilities, robotic process automation, and machine learning enhancements, their solution delivers continuously improving match rates and reduced exceptions. By integrating with existing workflows and steadily guiding customers toward electronic payment methods, Billtrust helps organizations accelerate collections, decrease operational costs, and gain clear, real-time visibility into their cash flow.
Product Overview
Seamless Invoice-to-Cash Management:
Billtrust’s platform goes beyond basic invoice generation by delivering a fully integrated process that starts with digital presentment, continues through secure online payments, and culminates in efficient cash application—reducing delays at every step and improving the overall customer experience.
Versatile Payment Channels & Automation:
Whether it’s ACH, wire, card, or still-prevalent paper checks, Billtrust’s solution flexibly supports a full range of payment methods. Built-in automation and robotic process automation (RPA) eliminate manual data entry, enabling high-volume operations to handle payments more efficiently with minimal staff intervention.
Advanced Machine Learning & Data Intelligence:
Billtrust leverages machine learning algorithms to continuously fine-tune its payment matching and exception handling. This results in consistently higher hit rates and fewer unresolved cases, cutting down on reconciliation time and boosting the productivity of the AR team.
Robust ERP Integration & Scalability:
Designed to work in tandem with your existing ERP environment, Billtrust adapts to your current systems rather than forcing you to overhaul them. As your business scales, the platform easily accommodates increased transaction volumes without compromising performance or accuracy.
Comprehensive Visibility & Analytics:
Billtrust provides a clear, real-time window into your AR operations with customizable dashboards and in-depth reporting. These insights empower decision-makers to pinpoint inefficiencies, forecast cash flow more accurately, and guide future investments in financial operations and technology.
Perfect For
Differentiators
End-to-End Order-to-Cash Coverage:
While many vendors focus on discrete parts of AR, Billtrust provides a complete, integrated platform—from invoice presentment to payment capture and cash application—enabling true end-to-end automation that drives measurable operational efficiency.
Deep Integration with Existing Systems:
Instead of forcing an overhaul of existing processes and infrastructure, Billtrust integrates seamlessly with major ERPs and legacy systems. This compatibility means organizations can benefit from advanced automation without the disruptions that often accompany platform changes.
Advanced Machine Learning & Automation:
Billtrust’s solution continuously improves over time, leveraging machine learning and robotic process automation to refine payment matching rates and reduce exceptions. This commitment to ongoing improvement allows AR teams to process large transaction volumes with greater speed and accuracy.
Expertise in Complex B2B Environments:
With over two decades in the industry, Billtrust has honed its solutions to handle the complexities of B2B transactions. From managing multiple payment channels—still including paper checks—to navigating intricate buyer-supplier relationships, their platform is designed to thrive in demanding, real-world AR landscapes.
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FAQs
Why Audit Friendly likes it
Implementation:
Implementing Billtrust’s advanced accounts receivable automation platform is a seamless process engineered for accounting operations professionals. Their expert implementation team streamlines ERP integrations, customizes workflows to meet your organization’s specific AR needs, and provides robust training to ensure a swift and effective transition. By minimizing disruption and accelerating time-to-value, Billtrust helps businesses quickly realize the operational efficiencies and improved cash flow visibility that come from efficient AR automation.
Customer Support:
Billtrust sets itself apart with a dedicated, knowledgeable customer support team focused on the unique demands of accounting and finance professionals. They provide proactive guidance, rapid issue resolution, and ongoing platform optimization to address your organization’s evolving AR challenges. With 24/7 availability, accessible online resources, and continuous communication, Billtrust’s customer support ensures that your team can confidently rely on expert assistance whenever it’s needed.
User Experience:
Billtrust’s intuitive user interface is designed with the accounting operations professional in mind, simplifying the complexities of AR processes. Whether automating invoice distribution, tracking payment status, or analyzing cash flow performance, users benefit from a clean, customizable dashboard that highlights key metrics and insights. This user-friendly experience promotes faster adoption, minimizes training time, and empowers teams to make more informed, data-driven decisions in their AR operations.
Scalability:
Billtrust’s platform is built to grow alongside your organization, easily handling an expanding volume of invoices, customers, and transactions. Its scalable architecture ensures that AR automation remains efficient and reliable as your business evolves and transaction complexity increases. By adapting seamlessly to new market conditions and business requirements, Billtrust enables accounting operations professionals to maintain optimal performance, reduce operational costs, and achieve better long-term financial outcomes.
Automation
Integration
Scalability
Customizability
Implementation
Learning Curve
