Justworks
Payroll & Benefits
Vetted by Audit Friendly
Updated 8 days ago · next refresh 14d

Justworks Review

Justworks is the PEO you can put in a budget model: published fees of $79 or $124 per employee per month, payroll from $50 plus $8, EOR at a flat $599, with 24/7 human support and co-employed big-group benefits.

The short version
Demo video
Watch the
Justworks
 demo
Score
76
Price
PEO $79 to $124/employee/mo (published)
Time to live
Days for Payroll, weeks for a PEO cutover; no implementation fee
Best fit
US teams
How it's priced
Published: PEO per employee; Payroll plan adds a base fee
In market
2012
Audit Friendly Score
76
/ 100

Independently scored, one dimension at a time. Every dimension is sourced, and we say whether a claim is published, reported, or estimated.

The lowest-scoring dimension is the weak point. Read that one first.
Pricing transparency
96
+

Publishes every SKU including PEO tiers, EOR, contractors, and add-ons. The flip side of a public list: increases are visible, and both PEO tiers rose between 2025 and 2026.

Implementation
87
+

No implementation fee (stated on the pricing page), month-to-month billing, self-serve-grade onboarding; the hard part is benefits transition timing, not the software.

Support
86
+

24/7 phone, chat, and email support included from PEO Basic up; Bronze Stevie Award for Sales & Customer Service in 2026; support quality is the most consistent praise in user reviews.

Compliance depth
78
+

IRS-certified PEO (CPEO) and ESAC-accredited with $15M+ in surety bonds, 50-state filings, EPLI on PEO plans; lighter than TriNet for regulated or high-risk industries.

GL / ERP fit
68
+

QuickBooks Online, Xero, NetSuite and Sage Intacct each receive the payroll invoice as a bill or a journal entry, with a one click send or automatic sync the day after processing, and payment categories and subtypes map to separate accounts. Capped because the artifact is the PEO invoice rather than a gross to net payroll journal, and the Sage Intacct connector was announced for PEO customers.

Scalability
60
+

Sweet spot is 2 to ~100 employees. No custom plan design, EOR covers 17 listed countries, and larger companies typically graduate to TriNet, ADP TotalSource, or in-house payroll.

API & automation
44
+

A versioned Partner API with OAuth 2.0, granular scopes and webhooks covers employees, payrolls, paystubs, deductions and time off, and deductions are writable. Capped because access is partner gated, with OAuth apps created by emailing partner-api@justworks.com rather than self serve, a customer cannot mint a key for its own company, and no sandbox or rate limit is published.

AI / agent readiness
32
+

No first-party MCP server, no shipped AI features as of July 2026, and the real OAuth API is gated to approved partners rather than customer self-service.

Expand all
Click any dimension to read the reasoning behind the number.
The verdict

Written by the Audit Friendly research team. No vendor edits, no sponsored placement.

Justworks is the easiest PEO to budget because it is the only major PEO with a public price list: $79 per employee per month for PEO Basic, $124 for PEO Plus with medical access, $50 plus $8 per employee for standalone Payroll, and a flat $599 for international EOR, all verified on the live pricing page July 20, 2026. The transparency carries into operations: invoices itemize wages, employer taxes, premiums, and fees per payroll, and invoice data syncs to QuickBooks Online, Xero, NetSuite, or Sage Intacct with account-level mapping.

Co-employment is still co-employment, though. W-2s move to Justworks' IRS-certified EIN, SUI files under Justworks' accounts in 22 PEO-reporting states, and the Aetna, UnitedHealthcare, Kaiser, and MetLife plans belong to Justworks, so exiting means replacing coverage and re-registering state accounts. The model also caps out: no custom plan design, dedicated HR consulting costs $30 extra per head, and it trails TriNet on industry-specific compliance depth and Gusto on API openness.

Under roughly 100 employees and buying group health for the first time, this is the cleanest PEO deal on the market. Watch pricing drift: both PEO tiers took double-digit list increases between mid-2025 and mid-2026.

Best for
  • Seed to Series B US startups and professional firms, roughly 2 to 100 employees, buying group health for the first time
  • Controllers who want PEO costs they can model from a published price list instead of a sales quote
  • Multi-state teams that need payroll filings, SUI administration, and workers' comp handled without hiring HR
Not for
  • Companies past roughly 150 employees that want custom benefit plan design or their own carrier relationships
  • Automation-heavy finance stacks that need open APIs or AI agents talking directly to the HR system
  • Global-first teams needing owned-entity depth beyond a 17-country, $599-per-head EOR
What it solves for finance

The jobs a controller actually hires Justworks for

Jobs, mapped to how finance teams actually buy.

Pricing clarity

The only major PEO with a public price list

PEO Basic is $79 and PEO Plus is $124 per employee per month on the public pricing page (verified live July 20, 2026), with Payroll at $50 plus $8 and EOR at $599. Finance can model the all-in cost before ever talking to sales; TriNet and most PEOs quote only through reps.

Close speed

Invoice data lands in your GL, not a spreadsheet

QuickBooks Online, Xero, NetSuite, and Sage Intacct connections transfer Justworks invoice and payroll expense data with chart-of-accounts mapping, per-payroll or per-employee line granularity, and auto-sync the day after processing. Rolled out to PEO customers September 30, 2024 and Payroll customers in January 2025.

Compliance assurance

Certified PEO, so wage bases survive the switch

Justworks is IRS-certified (CPEO) and ESAC-accredited, with client obligations backed by over $15 million in surety bonds. CPEO successor-employer rules carry FICA and FUTA wage bases across a mid-year entry or exit, so federal caps do not restart; state accounts remain the item to manage.

Global reach

International hiring priced like a line item

Employer of Record in 17 listed countries (including Canada, Mexico, Brazil, Ireland, Netherlands, and India) at a published flat $599 per employee per month, invoiced on a dedicated per-country EOR bill; international contractor payments cover 60+ countries at $39 per paid contractor per month.

Compare, reimagined

Watch the same task in each tool

Forget the 40-row feature grid. Pick a finance workflow and see how this tool and its closest peers actually do it, with our verdict on who wins for whom.

More demos
Clips · agent-checked monthly
0:37
Real-user
Whether interns have to be paid, answered for small employers
A Justworks produced clip in which Leiya Williams of People Function answers whether interns must be paid, touching compliance, culture and compensation in 37 seconds. It is exactly the sort of question a PEO gets bought to answer, so it works as a sample of the HR guidance that comes with the platform. Nothing in it shows the software, it is promotional by nature, and it had 315 views. Posted 29 July 2025. Transcript not read.
Justworks on YouTube (official)
https://www.youtube.com/shorts/zjiOLhjimQE
0:35
Real-user
Justworks for US teams, Deel for hiring abroad
A 35 second comparison that lands on Justworks for US payroll, benefits and compliance and on Deel for hiring contractors and employees in other countries. That split is the real decision point for a company facing its first overseas hire, which is where teams most often outgrow a domestic PEO. Affiliate content again from the same marketplace, with discount links to both vendors in the description and 31 views on the clip. Posted 29 May 2026. Transcript not read.
NachoNacho on YouTube
https://www.youtube.com/shorts/OaihAHrYFd8
0:33
Real-user
Justworks and Rippling compared in about thirty seconds
A 33 second side by side that frames Justworks as PEO and payroll with flat, simple pricing for small and mid sized teams, and Rippling as HR, IT and finance in one platform with device management and deeper automation. Fine as a first orientation for someone who has heard both names and cannot yet say what separates them. The uploader is a software marketplace that links to its own discount offers for both products, so this is affiliate content, and the clip had 33 views. Posted 29 May 2026. Transcript not read.
NachoNacho on YouTube
https://www.youtube.com/shorts/TafIDJMidhU
0:16
Real-user
What the review sites say about Justworks next to Rippling
Sixteen seconds of review site arithmetic: Justworks at 4.6 on G2 from 1,126 reviews and 4.6 on Capterra from 740, against far larger Rippling samples, plus a Trustpilot score of 1.7 drawn from only 31 Justworks reviews. The sample sizes matter more than the averages here, since a score built on 31 self selected reviews carries very little weight, and the clip says so. It comes from the same small comparison channel as the scorecard clip and had 12 views, so treat it as a pointer toward the underlying review pages rather than evidence in itself. Posted 9 August 2026. Transcript not read.
EOR Select on YouTube
https://www.youtube.com/shorts/uVOEmS312U8
0:23
Real-user
Justworks scored against Rippling on coverage and pricing
A 23 second scorecard that puts Justworks at 60 and Rippling at 74 on the uploader's own index, with country coverage as the widest gap: more than 185 countries for Rippling against closer to 40 for Justworks. Useful for a buyer weighing a domestic PEO against a global platform, because the clip is explicit that Justworks rates well on simplicity and US payroll and thinly as a worldwide employer of record. The channel builds its own composite score, states that it is never sponsored, and had 200 subscribers, so this is one opinionated dataset rather than an audit. Posted 9 August 2026. Transcript not read.
EOR Select on YouTube
https://www.youtube.com/shorts/p3RAu8CpEMc
1:16
Real-user
How a PEO differs from payroll software, using Justworks and Gusto
A 1:16 explainer that separates the co-employment model Justworks runs from standalone payroll software such as Gusto, covering who carries compliance liability, who owns the health plan and what each model tends to cost per employee. This is the question to settle before shortlisting any provider, because the answer decides whether a PEO belongs in the process at all. The uploader is a PEO brokerage that earns a fee for matching buyers to providers, so the framing is interested rather than neutral, and the clip carried 29 views when it was collected. Posted 27 July 2026. Transcript not read.
Peo-marketplace on YouTube
https://www.youtube.com/shorts/K5zbk65H1sc
40:50
Webinar
Webinar: How to Create a Safe, Harassment-Free Workplace
Justworks and EVERFI compliance webinar; representative of the HR training content bundled with PEO plans.
Justworks on YouTube (official)
https://www.youtube.com/watch?v=j8lrpN-T-T8
2:23
Real-user
Justworks Review: It Just Works for our employees
Capterra-filmed customer review covering onboarding, payroll, and support from an actual admin rather than a spokesperson.
Capterra on YouTube
https://www.youtube.com/watch?v=QHGpTNBHxvU
0:43
Integration
Justworks @ QuickBooks Connect 2022
Insightful Accountant clip on Justworks in the QuickBooks ecosystem. Pair it with the help-center docs on QBO, Xero, NetSuite, and Sage Intacct invoice sync.
Insightful Accountant on YouTube
https://www.youtube.com/watch?v=czKMTn20FkQ
1:11
Feature
Meet Justworks Payroll
Intro to the standalone Justworks Payroll product ($50 base plus $8 per employee) for teams that want the software without co-employment.
Justworks on YouTube (official)
https://www.youtube.com/watch?v=66KnWjWyI0M
1:40
Workflow demo
A Step-by-Step Guide To Running Your Payroll
Official walkthrough of running payroll in Justworks end to end: schedules, edits, and what lands in employee accounts. Short because the workflow genuinely is.
Justworks on YouTube (official)
https://www.youtube.com/watch?v=I9MnhBkuDQ0
3:00
Overview
Using Justworks: A Quick Demo
Justworks' official platform tour across payroll, benefits, HR, and compliance. The fastest way to see what admins and employees actually click.
Justworks on YouTube (official)
https://www.youtube.com/watch?v=3RHm_69c_4M
Side by side

Compare on what matters

Dimension
Justworks
76
/100
This page
TriNet
72
Pick a tool
Pricing transparency
Full public price list including PEO tiers, EOR, and add-ons
Quote-only; per-employee admin fees negotiated through sales
Published tiers (base fee plus per-employee)
Best-fit size
2 to ~100 employees, first-time PEO buyers
Mid-size and up; deepest for 75+ and regulated industries
1 to ~50 employees that do not need co-employment
Compliance depth
CPEO and ESAC-accredited; 50-state filings; EPLI on PEO plans
CPEO with industry-specialized HR and risk teams
Payroll tax compliance only; you stay sole employer of record
GL / ERP fit
Native invoice sync to QBO, Xero, NetSuite, and Sage Intacct with account mapping
GL feeds and reports; ERP connectors via marketplace
Strong QBO and Xero sync; ERP depth via third parties
Time to implement
Days for payroll; PEO cutover in weeks, no implementation fee
Weeks to months with guided implementation
Self-serve; fastest of the three for plain payroll
API & automation
OAuth Partner API gated to approved partners; signed webhooks
Developer API portal with customer and partner endpoints
Full public developer API including embedded payroll
AI / agent-ready
No MCP server, no shipped AI features; export-based automation
No MCP server; AI limited to in-product insights
Most open API surface for agents; no first-party MCP either
Pricing intelligence

What it actually costs

Here's what it really costs: published rates where a vendor lists them, aggregated quote data where they don't, plus a path to your own number.

No items found.
Payroll
$50/mo base + $8/employee/mo

Standalone payroll and HR tools without co-employment; QBO and Xero sync; health insurance access add-on available at $8 per benefits-eligible employee.

PEO Basic
$79/employee/mo

Co-employment with payroll, compliance, HR tools, 24/7 support, and 401(k); no base fee. List price rose from $59 between May and June 2025.

PEO Plus
$124/employee/mo

Adds medical, dental, and vision administration, HSA/FSA, mental health, and fertility benefits. Rose from $109 to $124 for new business on June 1, 2026 (existing accounts later); premiums are billed on top.

Employer of Record (EOR)
$599/employee/mo

Full-time international employees in 17 listed countries; invoiced separately per country. Available on Basic and Plus.

US Contractors
$8/paid contractor/mo

Pay and manage US contractors alongside employees; billed only for contractors paid that month.

International Contractors
$39/paid contractor/mo

Contractor onboarding and payments in 60+ countries.

Time Tracking
$8/employee/mo

Add-on across Payroll, Basic, and Plus.

Dedicated HR Consulting
$30/employee/mo

Named strategic HR partner add-on for Basic and Plus; standard HR consulting is already included in PEO plans.

Health Insurance Reimbursements (ICHRA)
$25/enrolled employee/mo

Alternative to group health plans through integrated partner Thatch; available on Payroll, PEO Basic, and PEO Plus.

Audit Friendly pricing intel
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Justworks
 number
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Implementation reality

What it actually takes to go live

Difficulty
Low-Medium
2
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Vetted
Justworks
 partners
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No items found.
Payroll-only setup is days. A PEO switch is a benefits and tax event: time the cutover to January 1 or your plan renewal, and budget the real work for benefits transition and state account cleanup, not the software.
Who you need on the project
Controller or CFO · People/HR lead · Payroll admin · Benefits broker (for the transition)
Things to watch for
01
Co-employment
Your W-2s move to Justworks' EIN

Under the PEO, Justworks files W-2s under its own EIN as a certified PEO. Join or leave mid-year and employees get two W-2s that year. CPEO successor rules protect FICA and FUTA wage bases in both directions, but plan employee communications and verify prior-wage carryover in the first parallel run.

01
SUI
Two SUI regimes depending on the state

In 22 PEO-reporting states (including NY, NJ, TX, FL, IL, GA), unemployment files under Justworks' account; in client-reporting states you keep your own EIN-tied account and rate. On exit, expect re-registration and possible new-employer rates where your experience history lapsed.

01
Benefits
The health plans are Justworks', not yours

Medical, dental, and vision come from Justworks-sponsored plans with Aetna, UnitedHealthcare, Kaiser, and MetLife, and the 401(k) runs through Justworks' program with partners like Slavic401k and Empower. Exit means replacement coverage, COBRA handling, possible mid-year deductible resets, and spinning your 401(k) into your own plan.

01
Reporting
GL sync is invoice-level; audit the mapping

The QBO, Xero, NetSuite, and Sage Intacct integrations map payment categories and subtypes to your chart of accounts. Decide deliberately between aggregated and per-employee lines, align departments before the first sync, and keep the PEO invoice as the source document for accrual splits and premium true-ups.

How Claude & agents work with it
2
/ 5
Agent readiness

Scored on what an outside agent can actually reach: the documented API, how it authenticates, and whether the vendor ships an MCP server.

No MCP server, a partner-gated API, and a deliberately human-first support story
TriNet
Gusto

Start with the direct check: as of July 2026 there is no first-party Justworks MCP server. The official MCP registry returns zero results for Justworks, npm has no Justworks MCP package, and a GitHub search for Justworks MCP repositories comes back empty. Nothing in the developer documentation references the Model Context Protocol, so any agent story is one you assemble yourself.

What does exist is the Justworks Partner API at public-api.justworks.com, launched publicly in July 2025 with IT platform Electric as the debut integration. It is OAuth 2.0 with real scope: company profile and bank details, member records with employment and pay history, paystubs broken into earnings, deductions, and contributions, employer fees, 401(k) deduction writes, time-off policies and balances, and HMAC-signed webhooks with retries and strict ordering. The catch for finance teams is access: it is partner-only, requested through a form Justworks approves. A customer cannot mint credentials for its own agent.

There is also no shipped generative AI in the product. The product updates feed (checked via a December 2025 archive capture) contains no AI features, and the positioning leans the opposite way: 24/7 human support and a services-first PEO pitch. Coherent for the buyer, but it means no assistant, no payroll anomaly detection, and no natural-language reporting in-app as of July 2026.

In practice, an external agent works with Justworks at arm's length. Reliable inputs are the CSV and PDF exports (payroll journals, invoices, census, PTO reports) and the GL integrations that land invoice data in QuickBooks Online, Xero, NetSuite, or Sage Intacct, where an agent can reconcile against your chart of accounts. Unified-API vendors (Finch, Merge, Apideck) list Justworks connectors, but parts of that coverage are assisted rather than fully API-native, so treat write-back promises skeptically.

Score it 2 of 5: a genuine, well-designed API exists, which beats a walled garden, but partner gating, no MCP presence, and zero public AI roadmap signals mean controllers should plan on export-based automation for the foreseeable future.

Run a payroll

Who wins for whom: A PEO with no setup fee and month-to-month terms: Justworks. A PEO that files under its own EINs, stronger for regulated industries: TriNet. Your own payroll, set up in minutes: Gusto.

Justworks

A PEO with no setup fee. No implementation fee and month-to-month billing, as an IRS certified PEO that files in all 50 states.

Where it loses: Your W-2s move to the Justworks EIN, and it is lighter than TriNet for regulated or high-risk industries.

  • Time to live: Days to weeks
  • Compliance: 78/100

Source: AF score rationales: Compliance depth 78, Implementation 87; Justworks watch-outs.

Watch: A Step-by-Step Guide To Running Your Payroll 1:40 · Official walkthrough · Justworks on YouTube (official)

TriNet

A PEO that carries the filings. Files in all 50 states under TriNet's own EINs, as an IRS certified and ESAC accredited PEO.

Where it loses: Plan ownership and renewal power pass to TriNet, so budget the off-boarding before you onboard.

  • Time to live: 2 to 6 weeks
  • Compliance: 88/100

Source: AF score rationales: Compliance depth 88, Implementation 78; TriNet watch-outs.

Watch: COCPA Preferred Partner Demo: TriNet (2024) 27:43 · Demo for a CPA society · Colorado Society of CPAs on YouTube

Gusto

Fastest to a first run. Self-serve setup takes about 15 minutes for a company that already holds its state tax IDs, then files federal, state and local taxes in all 50 states.

Where it loses: Gusto does not register you with state agencies, so each new state adds a 2 to 4 week wait that can hold up the first run.

  • Time to live: 15 to 30 min
  • Compliance: 78/100

Source: AF score rationales: Implementation 68, Compliance depth 78.

Watch: How To Run Payroll On Gusto (full tutorial) 14:15 · Independent walkthrough · How To Support on YouTube

Post payroll to the ledger

Who wins for whom: Your own payroll on QuickBooks Online or Xero with a clean mapped entry: Gusto. A PEO invoice that syncs to four ledgers the day after payroll: Justworks. A PEO with prebuilt connectors to the same four, once you confirm how the invoice posts: TriNet.

Justworks

Invoice-level sync to four ledgers. QuickBooks Online, Xero, NetSuite and Sage Intacct each receive the payroll invoice as a bill or a journal entry, with one-click send or automatic sync the day after processing.

Where it loses: The artifact is the PEO invoice rather than a gross-to-net payroll journal, so audit the account mapping, and the Sage Intacct connector is a recent announcement.

  • GL / ERP fit: 68/100

Source: AF score rationale: GL / ERP fit 68; Justworks watch-outs.

No public demo of this task. Ask for a sandbox run into your own system before you sign.

TriNet

Connectors, unclear mechanics. Prebuilt connectors for QuickBooks Online, NetSuite, Xero and Sage Intacct, with general ledger mapping you can customize from setup.

Where it loses: It does not publish whether the PEO invoice posts as a balanced journal or a bill, or whether the sync is automatic.

  • GL / ERP fit: 65/100

Source: AF score rationale: GL / ERP fit 65.

No public demo of this task. Ask for a sandbox run into your own system before you sign.

Gusto

Cleanest on QuickBooks and Xero. Pulls your chart of accounts and syncs one balanced entry per run, split into wages, employer taxes, benefits and reimbursements.

Where it loses: NetSuite gets no native push, so expect a CSV upload of about 15 minutes every cycle. Sage Intacct is a paid manual export per run.

  • GL / ERP fit: 70/100

Source: AF score rationale: GL / ERP fit 70.

Watch: How To Set Up Your Chart of Accounts and Map Gusto to QuickBooks Online 16:24 · Independent setup guide · Own Your Books on YouTube

Where Justworks fits in your workflow

Justworks appears in one of our step-by-step walkthroughs of where AI fits in finance work, with what a person still decides at each step.

  • Payroll: Set up hires and new states
Claude can
Claude can analyze exported Justworks reports, invoices, and payroll journals and reconcile them against the QuickBooks, Xero, NetSuite, or Sage Intacct mappings the integrations create.
Claude can't
Claude cannot connect to Justworks directly: there is no first-party MCP server, and the OAuth Partner API requires Justworks partner approval rather than customer self-service credentials.
What's new · agent-updated every 2 weeks

Justworks, kept current

July 20, 2026
Pricing
PEO Plus list price rises to $124 per employee per month

The public pricing page now shows PEO Plus at $124 per employee per month, up from the $109 still visible in the May 21, 2026 Wayback capture, a roughly 14 percent increase landing in early summer 2026. PEO Basic held at $79 and Payroll at $50 plus $8; a new ICHRA add-on via Thatch appears at $25 per enrolled employee.

July 8, 2025
Feature
Justworks launches Partner API, debuting with Electric integration

First public developer surface: an OAuth 2.0 Partner API at public-api.justworks.com covering company, member, payroll, paystub, deduction, and time-off data plus HMAC-signed webhooks. Access requires Justworks partner approval; it is not customer self-service. Electric's IT automation integration launched it.

June 17, 2025
Pricing
PEO Basic list price rises from $59 to $79 per employee per month

Wayback captures of justworks.com/pricing show PEO Basic at $59 on May 2, 2025 and $79 by June 17, 2025, a 34 percent step-up for new customers while PEO Plus held at $109. Worth flagging in any multi-year PEO cost model: published list prices are not fixed prices.

Questions buyers ask

Justworks FAQ

How much does Justworks cost in 2026?
−

Published list prices as of July 20, 2026: PEO Basic $79 and PEO Plus $124 per employee per month, standalone Payroll $50 per month plus $8 per employee, EOR $599 per employee per month, US contractors $8 and international contractors $39 per paid contractor per month, Time Tracking $8, and Dedicated HR Consulting $30 per employee. Health premiums, workers' comp, and employer taxes are billed on top of these platform fees, and both PEO tiers have taken list increases since mid-2025.

Is there a contract, and what does leaving Justworks look like?
+

Billing is month to month with no implementation fee, but exiting a PEO is a project. W-2s revert from Justworks' EIN to yours, SUI accounts must be re-registered in the 22 states where Justworks reported under its own number, and employees lose the Justworks-sponsored Aetna, UnitedHealthcare, Kaiser, and MetLife plans, so replacement coverage comes first. CPEO successor rules carry FICA and FUTA wage bases so federal caps do not restart mid-year, and employees keep indefinite access to their pay stubs and W-2s after departure.

How long does implementation take, and what should finance prepare?
+

Payroll-only setup runs in days; a PEO cutover is best timed to January 1 or a benefits renewal and there is no implementation fee. Finance prep: chart-of-accounts mapping for the QuickBooks, Xero, NetSuite, or Sage Intacct sync, year-to-date payroll records so wage bases carry correctly, state account numbers for client-reporting SUI states, and a benefits transition plan; medical requires at least 2 eligible enrollees from different households.

Can an AI agent work with Justworks?
+

Not directly. As of July 2026 there is no first-party MCP server, and the OAuth Partner API (launched July 2025) is granted to approved partners rather than customer agents. The practical route is export-based: schedule report and invoice downloads, let the GL integrations land data in your accounting system, and run agents there; unified APIs like Finch and Merge cover some read scenarios, partly via assisted rather than native connections.

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What does it actually cost?
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